SHORE ROAD, SOUTH QUEENSFERRY EH30 9SQ    0131 331 3875         
Port Edgar Marina
Your shopping cart is empty! £0.00 £0.00
  • Shopping Cart
  • Wish List (0)
  • Checkout
  • My Account
Menu
  • CHANDLERY
    Hardware
    • Blocks
    • Cleats & Rope Handling
    • Flags & Staffs
    • Fastenings
    • Fittings & Hatches
    • Security
    • Rigging
    • Shackles
    Below Deck
    • Cabin Hardware
    • Electrical Fittings
    • Galley Equipment
    • Clocks & Barometers
    • Novelties & Gifts
    • Comfort
    • Pumps
    • Toilets & Plumbing
    Navigation
    • Almanacs
    • Clocks & Barometers
    • Pilots & Guides
    • Binoculars
    • Charts
    • Compasses
    • Chart Table Instruments
    • Wind Indicators
    Paints & Sealants
    • Antifouling
    • Brushes
    • Thinners & Removers
    • Primers & Undercoats
    • Preparation
    • Sealants
    • Topcoats
    • Varnishes
    Boat Care & Maintenance
    • Anodes
    • Cleaners & Polishes
    • Glues
    • Lubricants & Greases
    • Non Slip Surfaces
    • Engine Oils
    • Resins & Fillers
    • Tools
    Spares & Accessories
    • Boat Spares & Accessories
    • Engine Spares & Accessories
    • Inflatable Spares & Accessorie
    • Oars & Paddles
    • Rudder & Tiller Fittings
    • Sails & Accessories
    • Trailer Spares & Accessories
    Ropes & Mooring
    • Anchors
    • Buoys
    • Chain
    • Accessories
    • Fenders
    • Boat Hooks
    • Rope
    Books
    • Almanacs
    • Cruising Books
    • Reference Books
    • General Interest
    • Dinghy Books
    • Pilots & Guides
    • Racing Books
    • RYA Publications
    Safety
    • Lifebuoys & Lights
    • Flares & Signals
    • General Safety
    • Harnesses & Safety Lines
    • Lifejackets & B.AIDS
    • Knives
    • Boarding Ladders
    • First Aid & Survival
    • Torches
  • CLOTHING
    Technical
    • Ladies
      • Outerwear
        • Jackets & Smocks
        • Trousers & Shorts
      • Midlayer
      • Baselayer
      • Dinghy
        • Spray Tops
        • Wetsuits
      • Wetsuits
      • Drysuits
      • Accessories
    • Mens
      • Outerwear
        • Jackets & Smocks
        • Trousers & Shorts
      • Midlayer
      • Baselayer
      • Dinghy
        • Spraytops
        • Wetsuits
      • Wetsuits
      • Drysuits
      • Accessories
    • Kids
      • Outerwear
        • Jackets & Smocks
        • Trousers & Shorts
      • Dinghy
        • Spray Tops
        • Wetsuits
      • Wetsuits
      • Drysuits
    • Accessories
      • Bags
      • Gloves & Hats
      • Watches
      • Sunglasses
      • Socks
      • Care Products
      • Accessories
    Lifestyle
    • Ladieswear
      • Clothing
        • Knitwear
        • Fleece
        • Shirts & Tops
        • Trousers & Skirts
        • Dresses
        • Tweed
        • Shooting
        • Coats, Jackets & Gilets
        • Nightwear
      • Accessories & Gifts
        • Hats, Scarves & Gloves
        • Belts
        • Bags & Purses
        • Gifts
      • Footwear
        • Shoes
        • Slippers
        • Socks
        • Care Products
        • Boots
    • Menswear
      • Clothing
        • Coats, Jackets & Gilets
        • Knitwear
        • Fleece
        • Shirting
        • Rugbys, Ts & Polos
        • Trousers & Shorts
        • Tweed
        • Shooting
      • Footwear
        • Boots
        • Shoes
        • Slippers
      • Accessories & Gifts
        • Belts
        • Hats, Scarves & Gloves
        • Wallets & Washbags
        • Ties & Cufflinks
        • Socks
        • Watches
        • Gifts
    • Accessories & Gifts
      • Mens
        • Watches
        • Belts
        • Gifts
        • Headwear, Scarves & Gloves
        • Socks
        • Ties & Cufflinks
        • Wallets & Washbags
      • Ladies
        • Gifts
        • Headwear, Scarves & Gloves
        • Bags & Purses
        • Socks
        • Belts
    Footwear
    • Boots
    • Shoes
    • Socks
  • BOAT SALES
    Sailing Boats
    • New Sailing Boats
    • Used Sailing Boats
    Power Boats
    • New Power Boats
    • Used Power Boats
    Engines
    • Used Engines
    • New Engines
  • BRANDS
Home » Terms & Conditions

Terms & Conditions

Returns Policy

We will exchange or refund any item you are not happy with provided they are returned in their original condition within 28 days of receipt. When sending a return, the parcel is your responsibility until it reaches us; we strongly recommend that you send it recorded delivery. Goods should be returned in 'as new' condition along with the original packaging where applicable.

Our postal address is:

Bosuns Locker
Port Edgar Marina
Shore Road
South Queensferry
EH30 9SQ

Please retain proof of posting and enclose the original despatch note, along with a contact telephone number, stating the reason for your return. We’ll exchange the item or refund the cost of the goods whichever you prefer.

We cannot, however, refund or exchange goods which are not in "as new" condition, books, charts, software, cd's, cut lengths of rope etc and also any goods which have been made to order. Goods which are not part of our normal stock range but have been ordered in especially can only be returned at the discretion of our supplier and may be subject to a handling charge.

Please note that unless goods are deemed as faulty we do not refund the costs incurred in returning them. If an item you have received is damaged please inform us within 24 hrs of delivery to arrange for a replacement or refund.

 

Terms & Conditions

We accept most debit and credit cards as payment for all online orders. If you wish to pay by cheque or by bank transfer, please email chandlery@portedgar.co.uk or call +44(0)131 331 3875 with details of what you wish to order.

By using this Website you warrant that you are of full legal age and may lawfully enter into any contract with us.

We are not responsible for pricing errors and we may decline any order although we will advise you of the reason. The prices quoted on our Website are inclusive of VAT.

These terms and conditions apply to all sales from us effected through our website and they may be changed at any time and any change will take effect from the time of publication on our Website. Your statutory rights are not affected. Information on The Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013 may be found at - http://www.legislation.gov.uk/uksi/2013/3134/contents/made.

INFORMATION

  • About Us
  • Delivery Information
  • Privacy Policy
  • Terms & Conditions

SUPPORT

  • Contact Us
  • Returns
  • Site Map

EXTRAS

  • Brands
  • Special Offers

CONTACT

  • 0131 331 3875 (Chandlery)
    0131 331 4496 (Boat Sales)
  • chandlery@portedgar.co.uk
    boatsales@portedgar.co.uk

HOURS

    Monday: 10am-5pm
    Tue-Fri: 9:30am-5:30pm
    Saturday: 10am-5pm
    Sunday: 10am-5pm

VISIT

    Port Edgar Marina
    South Queensferry
    EH30 9SQ
Powered By EPoSHARE.